SALES OPERATION AND ALLIANCE

NXN is actively looking for a highly motivated Sales Operation and Alliances candidate to join the team. The successful candidate shall work closely with our Sales operation units, build strong relationships with our leads and develop a feasible partnership ecosystem. The candidate should demonstrate exceptional knowledge and experience in sales operations and alliances process to deliver quality work and drive customer satisfaction. An excellent communicator, a team builder and a business-minded multi-tasker who know how to organize and prioritize activities. Arabic/English is a must.

JOB LOCATION : UAE

RELATIONSHIP
• Build relationships with Global Partner Managers & Regional Partner Managers from Strategic Partners
• Support internal leads with building yearly joint business plans at the Global level with input from key markets
• Maintain regular call cadence with Alliance leads related to maintenance of Partnership level and execution of joint initiatives
• Build strong relationships with internal leads in each key vertical with regular communications to ensure they are receiving utmost value    from the Partner ecosystem in supporting their market level Partnership activities
• Develop agenda and presentation for monthly internal Alliance team calls
• Must be able to develop and maintain broad and deep external partner relations with company partners in all solution areas
• Work with key Partners on channel program requirements and develop the partnership ecosystem
• Support onboarding of new Partners while building multi-level relationships with Partners including those at the Executive level

ENABLEMENT
• Oversee and troubleshoot access to the Partner Portals for product information, pricing, marketing collateral, demo’s, etc.
• Collaborate with Partner enablement leads to ensure all pertinent training opportunities and partnership benefits are available and being    utilized across the org.
• Knowledgeable of the partner’s propositions, their markets, business challenges and customer opportunities
• Develop and facilitate attainable GTM plans with Partners in coordination with business needs and the respective leads
• Produce high-quality leads through constant engagements with Partners in terms of marketing strategies
• Coordinate with internal resources to launch Partner sales planning efforts of the company
• Oversee go-to-market activation plans for assigned markets, channels, accounts in line with strategic brand priorities and channel    strategies

REPORTING/KPI FOLLOW-UP
• Leverage Salesforce CRM for Partner related reporting and work with internal key market Partner Leads to ensure data integrity    continues to improve
• Support internal vertical leads with internal Technology and Delivery capability surveys that enable closer integration with the respective    partners on key projects
• Assist internal vertical leads with key market follow up to closely monitor progress against joint business plans during course of year
• Maintain Partner related material within intranet resources such as the “Partner Enablement” page on SharePoint to ensure all    employees have a high level of self serve when it comes to our strategic Partnerships
• Align with Technical teams in order to evaluate, test and classify Partners, SI’s and Vendors
• Proactively monitor and strive to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning    efforts.

OTHER
• Acting as the “point person”, working with key cross-functional business partners – Marketing, Sales, Finance and Supply/Ops
• Partner with Finance for reporting and fiscal year planning
• Manage key sales operations; lead channel Initiatives
• Work with Sales and Finance to prepare the respective bi-weekly sales forecasts
• Coordinate sales forecasting, planning, and budgeting processes used within the sales organization
• Maintain and update current sales tools
• Manage all the administration of CRM [e.g. salesforce.com, Microsoft Dynamics]
• Monitor the assigned sales organization’s compliance with required standards for maintaining CRM data

REQUIRED EXPERIENCE
• 3-5 years’ experience working within Digital and System Integration firms
• Sharp analytical skills, able to think strategically and then drill the thinking down into actionable insights
• University degree or equivalent
• 3-5 years’ experience partnering with Strategic Global Technology companies across their executive, partner, field sales and product    development organizations
• Track record of success with coordinating Global Technology Partnership Programs
• Experience of managing processes on data collection and reporting
• Experience of business development is not required but advantageous
• Skilled at working with cross-functional teams across large, matrix organizations in a fast-moving environment, including working with    multiple geographies, agencies and group level conversations
• Team player:
    o Able to work as a tight team with the other capability stack owners to minimise duplication and maximise capability coverage
    o Able to work effectively with owners of other components in the org. operating model e.g. Marketing, Sales, Solutions, Legal etc.
    o Exceptional communications skills
    o Multi language- Arabic / English is a must

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